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‎12-24-2014 11:38 AM

HP Recommended

Hello 

I just recently replaced all the inks on this machine which had been used off and on for the last 4 years.  The inks had all expired and were out of warranty so they were replaced with new inks.  Still, I couldn't run GMG ColorProof calibration so I'm replacing all the printheads now.  Managed to get 5 of the 6 printheads, out of stock on the chromatic red until end of year, and still getting the "Printheads Replacement Incomplete" message which lists all the printheads as needing to be replaced.  I never got that message with the old printheads but now when I switch the old ones back in I get that message.  I tried reseating the printheads many times.  The message still comes up, that all printheads need to be replaced.   I hope the problem will be solved when the last printhead is installed but that will have to wait until the new year.  Any suggestions would be truly appreciated, thank you.

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