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HP Recommended
HP Spectre x360 13-4195dx
Microsoft Windows 10 (64-bit)

I just recently bought the new Spectre x360 Copper edition a week ago. Twice now while using it I have had the screen go black and the computer randomly go to sleep. This has happened during average use and the computer never felt like it was overheating. Does anyone possibly know why or how to fix this?

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