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HP Recommended
Pavilion x360
Microsoft Windows 8.1 (64-bit)

Hi

I bought this for my daughter this Christmas and after registering using the keyboard it suddenly stopped working and I could only use the touch screen keyboard. Then for no reason at all the pc display went in to tablet mode and won't come out of it.

I have tried a total reset and everything I described above happens again. I have downloaded all the drivers etc again and rebooted and the outcome is still the same. 

Have wondered if throwing it against a wall would help, but realised that would only help me and not the laptop.

Has anyone had this problem and if so how did you resolve it?

Thanks

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