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‎05-09-2016 06:50 PM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Hello. I waited to find out what to do about the problem I had because I figured it would fix itself, but it has not done so. I watched a Youtube video on my laptop and suddenly it glitched and the video froze and the sound kept making a loud, obnoxious noise due to the glitch. I exited from the Youtube page and the sound continued to play and now I currently have my sound on mute for every time I'm using my computer because it continues to make the sound. It happened after the second time using my laptop, the first time using the sound for videos. I currently cannot use my laptop to observe videos due to this issue. Can this problem somehow be fixed?

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