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HP Recommended
Envy 5530
Microsoft Windows 10 (64-bit)

Trying to print a DL sized envelope (11 x 22 cms) using Word and the Envy 5530. I've loaded it according to the instructions on the HP site several times, but the printer keeps ejecting it stating that the paper is too short. I've moved the envelope back and forth in the tray just to make sure that its start position is ok, but no joy.

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