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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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‎06-02-2016 09:43 AM

HP Recommended
Product: 5520 e-ONE-IN-ALL Printer
Operating System: Microsoft Windows 7 (64-bit)

I have done all the troubleshooting that was recommended.  The printer is connected to the network and my computer is also connected but when I try to add the computer's IP address to connect to the computer, it doesn't recognize the IP address.

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