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‎07-14-2016 03:34 AM

HP Recommended
Product: HP 15-ac033TX
Operating System: Microsoft Windows 8.1 (64-bit)

Hello Sir,

 

I am not able to connect my bluetooth headset (Samsung level U) to my HP laptop (HP 15-ac033TX ). The laptop is not even showing the headset whenever i am switching on the bluetooth switch of headset. The headset is working properly and it shows the bluetooth device on mobile phone whenever i am using it with my mobile phone ( I am using in mobile by downloading Samsung level U application from Google play store) .

 

My laptop bluetooth is working properly with other devices like mobile phones.

 

Could you please help me in solving this problem.

 

 

 

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