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‎08-10-2016 02:39 PM

HP Recommended
Product: zBook 17 G3
Operating System: Microsoft Windows 10 (64-bit)

Will not display on any monitor. Tried multiple different monitors. Updated all the drivers, from Intel, NVIDIA, and HP. Nothing works.

 

Funny thing is that NVIDIA recognizes the monitor, name, make, and resolution. But no where can I find NIVIDIA recognizing the built in display on this computer. Intel recognizes the built in monitor, but doesnt see the external monitor.

In the NIVIDIA contorl panel under system topology it details the HDMI port, its connected.

 

So I got my IT people involved. They couldnt figure it out either. They tried everything. They believe that since NVIDIA sees the external monitor, but "Multiple Display Cloning" is "Disabled" (Unable to enable it) that NVIDIA doesnt recognize the built in display, it thinks the built in display is the monitor. When the external monitor HDMI is unplugged, the NVIDIA control panel clears out as if no monitor exists at all.

 

This is a brand new HP zBook that I have had for a couple months. Been fighting this issue ever since.

 

Desperate to get my monitor working I recently went and purchased a VGA to DVI converter and DVI to HDMI converter. That doesnt work either. I feel defeated, crushed by an HDMI port.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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