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HP Recommended
EliteDisplay s230tm
Microsoft Windows 10 (64-bit)

The touch screen is non-responsive on Windows 10 Enterprise 64 bit Version 1607 also known as Windows 10 Anniversary edition. the monitors worked fine with Version 1511. This is in an Enterprise IT environment. 5 different desktop systems using this same model of monitor exhibit the same issue. Desktop systems with Acer Touch Screen monitors work perfectly. 

 

So far I have downloaded the driver update sp73334. I have also tried using the display assistant sp74896.exe. I have logged a call with the display assistant software vendor, and they indicate that they only help with the display, not the touch screen. The display works fine at the correct resolution. 

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