I'm having trouble with super scratchy/distorted audio on the newest (Oct 2016, 7th gen i7) Spectre x360 (X7V22UA) and am wondering if this is just inherent to the design or if my machine has a hardware problem.
When my machine was brand new out of the box, it sounded like the speakers were blown out when playing certain frequencies such as the Windows 10 notification tone. I did the standard troubleshooting, a HP representative asked me to send it in for repair, allegedly the speakers were replaced, but the replaced unit is just as bad.
When audio plays at even modest volumes (right now I have it at 36/100), I can feel the laptop vibrating and rattling.
I know this is a laptop and I'm not expecting the world's greatest sound, but the distortion is really annoying. Is this just inherent to the new x360s or am I just unlucky with my RMA? I've tried updating drivers, BIOS, etc. and the problem persists. Headphones are fine. It's definitely the external speakers on this laptop that are vibrating around.
Steps to reproduce:
- Right click on sound in system tray
- Choose "Playback devices"
- Choose the only option, "Realtek High Definition Audio (SST)"
- Click "Configure"
- Click the "Test" button that plays three chimes in each speaker.
- Listen to it rattle.
Is this happening to anyone else? Seems like it's identical to the symptoms of this problem, but that's for an older model of the x360 and this new model has different hardware. Also, the old problem was never resolved.
