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Merry44
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HP Recommended

Laptop only charges when turned off

HP Pavilion 15-bc035nd
Microsoft Windows 10 (64-bit)

Hi! Since a couple of weeks my laptop only charges when shut down or in sleep mode. When I plug it in when it's turned on, the charging light turns orange and the battery icon says ''plugged in not charging" but after a few seconds the light turns white and the "plugged in not charging" disappears. Does anyone know what's wrong?

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