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‎12-09-2016 10:46 AM

HP Recommended
Product: Specter X360
Operating System: Microsoft Windows 10 (64-bit)

after requesting shutdown the screen went black, the light for the speaker being muted did not go off and the caps lock light is flashing 5 times slow and then 3 times fast, and keeps repeating this. The problem happened 2 time the first 2 days I had it and after forcing a power down when the laptop booted the OS was corrupted and I had to do a full reload. If it happened a third time I was going to contact HP but the problem went away for 2 months and now it is back

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