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I received the Envy for Christmas and it started right out of the box.  I don't see the HID Compliant Touchscreen driver mentioned above, so can't delete that.. any other suggestions.  It doesn't seem support has been helpful for those that have called.  I hope they release a patch for this at some point.  I have to 2 "orbs" in the upper and lower right corners of the screen.  Then there is a flashing one that overlaps the lower right "orb." Sometimes my cursor will lock on one of the orbs/circles. Everything else about the Envy I adore, but these circles are annoying.  😕

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