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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-07-2017 04:31 AM

HP Recommended

I just recently brought a HP OfficeJet Pro 8720 and am having issues with the printhead. 

 

I followed through on the directions to fix it; clean the printhead as directed, make sure I am using the correct ink cartridge, replaced the ink cartridge (3 times), replace the printhead, remove any and all debris in the print area.

 

Is there anything else that I can do to get my printer working again?  I've only had this printer since July of 2016.

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