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problem printing card stock

Officejet Pro 8610
Microsoft Windows 10 (32-bit)

I have an HP Officejet Pro 8610 - have had it for almost 2 years now. Never had problems until recently with card stock. When trying to print on card rollers sound as if they are going round but take ages to pick up card - then when it starts to print on the card it does not line up correctly and therfore print only appears on half of the card. Have checked everything - size setting etc and all is correct.

 

No problem when printing on paper.

The following has evaluated to null or missing: ==> page.context.thread [in template "gz-hp.custom.reply.metoo" at line 4, column 22] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign threadId = page.context.threa... [in template "gz-hp.custom.reply.metoo" at line 4, column 1] ----
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