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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-02-2017 08:28 PM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (32-bit)

A recently printed some photos to 4x6 photo paper and must have some how changed the setting because each time I now Print or Copy it only prints even A4 copies to the 4x6 size on the loaded A4 paper.

 

I have tried to change the setting on the touchscreen where it displays the 4x6 Paper Size and Type but does not allow me an option to change the paper size. It only says "Make sure the paper you want to use is loaded in tray"

 

Any suggestions on how I can get this back to regular A4 printing would be greatly appreciated.

 

Thank you.

 

 

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