02-03-2017 11:20 AM - edited 02-07-2017 03:57 AM
I have an external hard drive (Western Digital Elements - 500GB, aproximately 2 years old), which is not recognized at all from a newly bougth ZBook 15 G3. When the disk is connected to the computer it spins up properly but apart from that I receive no other indication or message. I checked at the disk management of windows and I can't see the disk at all.
I faced the same issue while I was using linux with the same computer and still I could not see the drive entry at /dev or by running any hardware/disk detection command like lshw or fdisk.
Other removable media like usb sticks or external drives are working properly.
Initialy I thought that it was an issue of the disk, but when I tried it to 4 other computers running both linux and windows, it worked flawlessly. Any ideas? Thanks in advance
Solved! Go to Solution.