• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎03-11-2017 10:15 AM

HP Recommended
Product: HP 19 All In One
Operating System: Microsoft Windows 10 (64-bit)
My HP All In One screen won't turn on. The power button's light comes and the AC adapter port light comes on. I've taken the back off to see if the fans worked, and they do, but the screen won't come on. I've detached all USB devices (mouse, keyboard, etc) and I emptied the CD ROM, to restart the computer. Didn't work. What can I do? Also, I noticed that when I pressed the caps lock on my keyboard the caps light doesn't come on. Help me please.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.