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Jock3
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HP Recommended

My Chromebook does not recognize my printer

photosmart B210
Chrome OS

My 2 year old chromebook will not recognize my HP Photosmart B210 printer after printing perfectly well with this printer until recently. I have tried every step in the Forums and on the internet. This printer works wirelessly with every other device that we own, including Microsoft and Apple products. I have additionally tried restoring my Chromebook to start anew and register the printer. It fails to recognize it. I have tried turning off the router, the printer, then the Chromebook in that order and then turning them back on in that order. This printer was previously registered in Google Cloud Print, I am signed in, and the CB previously displayed the B210 as an available printer. I tried all these steps again to no avail.

 

I am down to either getting a new printer or a new Chromebook but which one? Anyone have any additional ideas?

 

Thanks, Jock

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