03-19-2017 09:21 AM
I installed my new HP 3830 and everything went well, then I assigned a password to
My printer for security reasons, now the printer does not recognize my password, after few tries it locked me out saying “you session is locked try later” . I know my password is correct and the printer screen shows the password, but I can not sign in to my printer, I use “admin” for user name.
I reinstalled the software but ran into same problem, asking me the printer password. I read on this forum that the printer has to be set to default factory setting and be reinstall again to fix this problem, I don’t know how to set the printer to factory default setting. By the way printer does print both in wireless and USB connection. Any help appreciated.
Solved! Go to Solution.