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Jemf
Level 2
6 4 1 4
29,752
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HP Recommended

Solved!

Can't change paper size

Officejet 3830
Microsoft Windows 10 (64-bit)

When I go to the Control Panel and hit the Settings button, the paper size is always set at 4x6. It won't allow me to change the paper size to 8x11 What is the problem. I moved the paper size on back of the printer and even reloaded the printer software.

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