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HP Pavilion 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hi, please I just upgraded my HP Pavilion 15 Notebook PC to d latest Windows 10 update, and after like 3 days, the system will not power on when I press the power button. But if I remove the battery and power the system through AC, it'll come up.  Also, when I remove the battery and press the power button for like 20 secs, and put the battery back, then the system will power on. Please how do I solve this issue???
Thanks

 

NOTE: The system has been on windows 10 for over 9 months, and this started after I updated to the latest windows 10.

 

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