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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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04-22-2017 02:34 PM
HP Recommended
Product: Elite 820 notebook G4
Operating System: Microsoft Windows 10 (32-bit)
I set up power on authentication and was prompted to restart. Upon restart I was prompted to enter password or fingerprint swipe, but it won't accept either option, message states screen is locked please user power button to restart. I've tried power on and Esc to reboot but doesn't work. It's a new computer and I was busy setting everything up.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.