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HP Recommended
Probook 650G3
Microsoft Windows 10 (64-bit)

Hi,

I received a new laptop and after I configured Power-On Authentication and installed some updates, activated bitlocker, I restarted the client.

Then it asked for either a Password or my fingerprint

I configured 2 fingerprints - both keep failing

The only password I used on the laptop was my administrator password - Also keeps failing

 

And now I'm stuck, can't reinstall, cant do usbboot, I can't do anything anymore with the laptop.

 

How do I remove the security feature and be able to use my device again !?

Who Me Too'd this topic
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