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‎05-19-2017 08:48 AM

HP Recommended
Product: HP EliteDisplay E240C
Operating System: Microsoft Windows 10 (64-bit)

We are using a HP Pavillon desktop (PC-570 with windows 10 home 64 bits) with a HP EliteDisplay E240C.

This monitor has an integrated webcam. When using the CyberLink YouCam, we get a pop-up screen with the

following text: "warning. No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on".

The latest driver for this monitor is installed. Next to that the webcam be fond in the device manager – under sound/video and game controllers and is turnd on. 

What else can we do?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.