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‎06-07-2017 11:22 PM

HP Recommended
Product: HP ENVY 15t-j100 Quad Edition
Operating System: Microsoft Windows 10 (64-bit)

No Login Prompt After Wake From Sleep/Hibernate

All is well if I Restart. 

If I Power On from Sleep/Hibernate it looks normal but if I press a key or mouse to get the login prompt the screen changes and shows the 3 icons in lower right - Wireless / Accessibility / Power but doesn't show login prompt. After 15 or 20 seconds the screen refreshes and starts all over again. The user icons to change the user do not show on lower left.

I have to Restart to be able to log in to Windows.

I was sure I went through the Windows 10 Creators Update but it says I have Windows 10 Version 1703.

I had an error 

Accelerometer St.exe System Error
The code execution cannot proceed because VCRUNTIME140.dll
was not found. Reinstalling the program may fix this problem.

I uninstalled the HP 3D Scan Software and am about to restart.

 

Thank you!

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