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HP Recommended
HP Notebook W0N84AV
Microsoft Windows 10 (64-bit)

After a windows 10 update wireless and bluetooth are not available.  I can access with an ethernet cable but am not getting the option to connect via wireless.  If I try to access network and internet setting wireless is not an option.  If I look at my device drivers bluetooth doesn't show up.  If I look at device drivers and network adapter WLAN is not there, just WAN.  

 

I tried using the HP Recovery Manager and the  Reinstalling Drivers and Apllications has been disabled.

HP support assistant doesn't find that it needs the missing drivers when I run it.  I don't think it's even detecting that it has wireless or bluetooth.

 

I'm guessing I need to reinstall drivers, but how do I make sure the old wireless drivers are uninstalled first if they are not showing up in the the device drivers network adapter?  How do I remove them from the registry to reinstall them?

 

any help much appreciated.

 

THanks! 

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