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‎06-22-2017 08:44 PM

HP Recommended
Product: HP Envy 23
Operating System: Microsoft Windows 10 (64-bit)

HP ENVY 23 TouchSmart All in One

Model: 23-d034

 

So I believe my problem/s started after an update (about 2 months ago).

At first it would say it was connected to my home wifi but no internet.

I would be able to get online but I would be super slow to the point where I couldn't do anything.

I stopped using my desktop and started using my laptop at home instead. I really need my desktop now and now it doesn't even try to connect to my home wifi. It actually doesn't even show up as a wifi I can connect to.

I have tried everything on HP and Windows websites for problems with connecting to wifi and nothing has worked. I even took it to the Microsoft store and whatever they did, didn't fix anything.

My laptop, phone and tablet connect to my home wifi without a problem, so I don't understand why my desktop doesn't.

I even did a reset of the computer, my last option is going back to windows 8, but I really don't want to because I have alot of files on my comp.

 

PLEASE HELP.

THank You in advance

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.