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HP Recommended
HP Z840 Workstation
Microsoft Windows 10 (64-bit)

I'm getting an  Poste Error 928-Fatal PCIe error message (see image below) since a couple of week now when i watch a video using windows 10 video player or Internet explorer.

 

Note that this problem does not happen when watching video on Edge & Google Chrome.

 

Here are fixes that i've tried:

 

1-Updated Bios

2-Changed the limit PCIe speed from auto to 2.5 & 5 (in BIOS)

3-Did a System Extensive test with the  HP PC Hardware Diagnostics UEFI.

 

Nothing seems to work?

 

Any help is greatly appreciated.

Diego

 

---------------------------------------------

 

System information:

 

HP Z840 Workstation

Product ID : T4P06UT#ABC

Cpu1: Intel(R) Xeon(R) CPU E5-2630 v4 @ 2.20GHz

Cpu2: Intel(R) Xeon(R) CPU E5-2630 v4 @ 2.20GHz

Memory: 32Go 1: 8Go Hynix 2400MHz / 2,3,4: 8Go Kingston 2400MHz

Bios system: M60 v02.34

Video: AMD Firepro W7100 (driver: 22.19.161.0(2017-06-05))

 

Windows 10 Pro (64bit)

 

 

IMG_1572.png 

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