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‎07-19-2017 08:37 AM

HP Recommended
Product: HP Envy 23-2002ee Touchsmart
Operating System: Microsoft Windows 10 (64-bit)

Following a recent power outage I have completely lost wireless capability on my Desktop.

 

Its an HP Envy 23-2002ee Touchsmart All In One Desktop and its been updated to Windows 10.

 

I have tried everything I can think of including rolling back to previous updates (it fails to do so by the way).  Have tried searching on HP to download the wireless adapter but it only has downloads for windows 8 and they don't work.

 

The adapter is not showing up in Device Manager at all.

 

I found something on the computer that told me the wireless adapter name and I remember it said 'not present' and that it was a Ralink Wireless Network Driver but I can't find where I previously located that information.

 

Its driving me nuts trying to find a solution.

 

I did also buy Driver Talent in the hope it would be identified through that but it didn't find anything at all.

 

Does anyone know a fix or can provide the drivers?

 

TIA

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