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07-26-2017 08:06 PM
I'm having this same problem. It's been frustrating me for the last several hours. Just had to do a Windows 10 reinstall and now I cannot for the life of me get my OfficeJet 5740 to install again. I've tried all options I can think of, just like the original poster.
The default windows drivers only get the scanner working; I cannot print - I get "driver unavailable" and the HP drivers won't install either. An older Windows 7 machine can still print just fine.
Solved! Go to Solution.