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‎07-26-2017 08:06 PM

HP Recommended

I'm having this same problem.  It's been frustrating me for the last several hours.  Just had to do a Windows 10 reinstall and now I cannot for the life of me get my OfficeJet 5740 to install again.   I've tried all options I can think of, just like the original poster.

 

The default windows drivers only get the scanner working; I cannot print - I get "driver unavailable" and the HP drivers won't install either.  An older Windows 7 machine can still print just fine.

 

 

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