• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-11-2017 01:45 AM

HP Recommended
Product: HP3635
Operating System: Microsoft Windows 10 (64-bit)

I brought my printer from The UK to South Africa and needed new cartridges and the HP store advised I needed to do regionalisation.  I called the South African support line who tried to do this onlne and it failed.  I was then told to go to this horrid place called Ensure IT services in Midrand Johannesurg.  45KMs from where I live, I was told it is out of warranty and it is because the HP support line confirmed it but this place said its not.  I do not have the receipt of purchase from Sainsburys UK since I moved countries and the arguement began.  I was then charged R266,00 and told the regionalisation would cost R350,00 minus the R250,00 but I then after they sent the quote to the incorrect email and then after much frustration the quote came through for R500,00 to be paid in!!!!!!  so thats a totalof R766,00 oh my word!!!!!!!!

I am highly upset that I dod not even get a call to explain and I have emailed them numerous times since the number to call gors straight through to a call centre in india who cannot explain anything to me.

HP PLEASE HELP!!!!!!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.