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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎08-24-2017 04:04 AM

HP Recommended
Product: Elite X2 1012 G2
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Elite X2 1012 G2 running Windows 10 Enterprise 1703 64-bit. I am trying to use an Elite USB-C Docking Station and it just will not work in the USB-C port.

Using an adaptor in the A port seems to be okay although I've not tried with extra monitors but obviously that won't charge it.

 

I have made sure the BIOS is up to date, reset the BIOS to defaults, it doesn't even appear in the boot selection list (ethernet or USB key) - although annoyingly it did once(!) but whatever I try now I cannot get it recognised in Windows or the boot menu.

 

This does seem to be an issue that quite a few people are encountering but I am yet to see a fix, has anyone got anywhere with this?

 

Cheers,

Phil.

 

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