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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎09-12-2017 03:49 PM

HP Recommended
Product: HP OMEN 17-an019na
Operating System: Microsoft Windows 10 (64-bit)
I got my new Omen HP laptop today, it booted fine the first time but after restarting it now takes up to 10 minutes to load, all I get is a black screen with a cursor.

I can still open task manager, I reset the laptop and it worked fine but after restarting it the problem returned. It works fine once it'spaded but it's taking far too long to load.

I've followed the trouble shooting on the website to no avail, there seems to be a Windows update that won't update, hp development company l.p. system 5/26/2017 6.0.21.1
Error 0x800f0247

If I can't get a solution quickly I will have to return it, I'm heading off to uni and I need a working computer asap.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.