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‎09-12-2017 06:14 PM - edited ‎09-13-2017 08:17 AM

HP Recommended
Product: omen 880
Operating System: Microsoft Windows 10 (64-bit)

(SOLVED ON PAGE 2)

 

after the latest windows update it seems a lot of us are getting around a 5-10 min wait time for explorer.exe to actually kick in, all we see is a black screen and it seems to only effect HP computers.

Do we have any news on fixing this? reading the threads it seems some people have
>reinstalled windows and turned off auto updates
>put their computer/laptop into hibernation whenever they are not using it
>uninstalling graphic drivers
>returning their computers for a full refund 😉

Is this something HP knows about and will there be a hotfix?


The updates in question are >
2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4038788)
2017-09 Security Update for Adobe Flash Player for Windows 10 Version 1703 for x64-based Systems (KB4038806)
(The only two updates that were done today when the problem started)

Seems you can get to task manager and use "new task" to run things like chrome.exe so you don't have to wait for the screen to come on.

Anyone manage to fix this? 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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