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‎09-13-2017 09:26 AM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 10 (32-bit)

No matter how much I roughen up the paper I call it, my printer constantly graps 2 sometimes up to 5 pieces of paper. And if I'm doing double sided printing a problem is going to happen. It's just a matter of how big the problem will be. Either a jam I have to clear or waisted paper and ink or both. Is there something that can be done to make sure this doesn't happen? I have only had the printer about 2 years or so.

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