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‎09-14-2017 03:23 PM - edited ‎09-14-2017 03:24 PM

HP Recommended
Product: spectre x360
Operating System: Microsoft Windows 10 (64-bit)

2 days ago I started it up and windows login screen appears. I can enter my password and it authenticates then screen goes black. mouse works fine, can get to task manager using ctrl-alt-del. 

black screen remains for about 8 mins. and desktop then appears. 

 

I have followed recommendations to default BIOS, remove McCaffee etc. still to no avail. used hp assistant to install all updates, still not resolution. 

 

Grumpy as hell, as I purchased this instead of a macbook 😞

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