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tallinjohnson
New member
HP Recommended
HP Deisgnjet Z6100
Microsoft Windows 10 (64-bit)

Hello, 

 

I'm trying to print on my HP Designjet Z6100 and whenever I send a file through (I'm sending a jpg file from photoshop) I keep getting the same error message 61:01 which states its a wrong file format. 

 

I've assured to update the firmware but can't seem to figure out what the issue is. 

 

Any help would be appreciated. 

 

Thanks,

 

TJ

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