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‎10-23-2017 02:15 PM

HP Recommended
Product: Designjet T830
Operating System: Microsoft Windows 10 (64-bit)

The auto cutter no longer works on this plotter (2 mos out of warranty).  It prints fine, but doesn't cut.  Form Feed & Cut, doesn't cut.  I can manually drag the blade across, but it is a pain.  Service tech couldn't figure out what is wrong.

 

There is no sound after it finishes printing as if it were trying to cut (or if the carriage were trying to move to pick up the cutter).  It just prints and stops.  

 

Auto cut is turned on in the settings.  Anybody else have a similar issue?

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