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‎11-05-2017 02:55 PM

HP Recommended
Product: C7280 Photosmart
Operating System: Microsoft Windows 10 (64-bit)

When detecting printers, the C7200 series Printer shows up in HP Print and Scan Doctor in multiple instances (all installed) and with multiple IP's--only one of which is the "correct" IP address. Clicking on the one with the correct IP address and continuing with the Doctor I get the message that  it cannot connect to the printer because the full version of the software for this printer has not been installed.

 

Obviously, the identical software has been installed already, in fact several times. What can be done to remedy this?

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