• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎11-07-2017 08:12 PM

HP Recommended
Product: ENVY x360 m6 ar004dx
Operating System: Microsoft Windows 10 (64-bit)

Hi, I need a confirmation about MAX ram capacity.

 

Because there are so many different informations.

 

I have a HP ENVY x360 m6 ar004dx, 8GB RAM, and it has only 1 RAM slot.(I opened and checked.)

 

Can I upgrade to 16GB?(means change to 16GB.)

 

"HP Envy x360 m6 Convertible PC (model numbers m6 through ar0XX) Maintenance and Service Guide" say, 

 

<Memory> 

One SODIMM slot, non-accessible/non-upgradeable
Support for DDR4 1866 dual channel
Support for DDR4 2133 single channel
Support for up to 2.0-GB maximum on-board system memory: 2048-MB (256-MB × 16 × 4 pieces)
Support for up to 10.0-GB maximum system memory in the following configurations:

● 10240-MB: 8192-MB × 1 + on-board 2048-MB (256-MB × 16 × 4 pieces)

● 8192-MB: 8192-MB × 1

● 6144-MB: 4096-MB × 1 + on-board 2048-MB (256-MB × 16 × 4 pieces)

 

it has only 1 RAM slotit has only 1 RAM slot

Thanks ^^

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.