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Cannot Fax out

Officejet Pro 8610
Microsoft Windows 10 (64-bit)

My Officejet Pro 8610 is properly connected with provided RJ11 cable to good phone jack.  The phone line has answering machine but the answering machine is located in another room , separate from the Officejet.  Fax is setup correctly and when I try to fax out, fax message says there is aproblem with the phone jack connection.  But, tested a phone on it and it calls out fine.  Need help.

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