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HP Spectre x360 Convertible
Microsoft Windows 10 (64-bit)

Hello,

 

My battery used to be working perfectly, until today. I know that the charger is working because the laptop functions when it is plugged in. However, due to a reason I cannot fill the battery. The battery is built in, so I cannot do anything about it. What can I do software wise in order to try making the battery charge again. I do not have a spare laptop that I can use, thus I cannot give it to customer service for like 2 weeks. Please help me. 

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