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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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11-28-2017 03:34 AM
I recently bought a printer samsung xpress M2070 cabled to pc. The printer works well.
However, there is a samsung program named "Samsung printer diagnostic" which signals the need to update the scanner driver (TWAIN/WIA; version: v3.31.38.04). Then the program dowloads the driver, proceeds to install it but at this point nothing happens in the sense that the program keeps on running but I have to stops it after a few hours.
I wonder whether: 1) there is a more update samsung printer diagnostic (current version: 1.0.1.6.02; ; when I launch the program it signals that it is not possible to connnect to the server but after that, it proceeds and apparently works regularly); 2) if the driver provided is not compatible with the Italian windows or 3) I have to update some other things before to use such program
I've not downloaded the "universal scan driver" (version: v1.02.19) since the printer works well and I do not know if this useful.
Thanks a lot,
Claudio