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11-28-2017 03:39 PM
HP Recommended
Product: Xpress M2070W
Operating System: Microsoft Windows 7 (64-bit)
Dear all, I have an scanning issue with the printer/scanner above. After the reinstall of OS, the reconnection of the printer did not work as it should. I can print, I cn scan to jpeg via Devices Win menu, however previously I had a possibility to scan to PDF an the setting was done directly on printer:
Scan To --> Scan to PC --> Local PC (and then format setting and start.
Now (after the reinstall) after OKeing "Local PC" it says "Connecting..." and after that "not available". I tried to reinstall drivers, reconnect physically, run some fixing tools and nothing worked.
Can you help, please?
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