11-30-2017 11:25 PM - edited 11-30-2017 11:35 PM
I have recently updated my (HP Spectre x360 - 15-bl018ca) Windows 10 OS to the latest build and I figured that facial recognition was no longer working. I've tried updating the drivers through HP Support Assistant as well as manually from the HP Support website. I have even formatted my laptop thinking that I might have messed up with the System files, but restoring my laptop to factory settings also did not help me. In fact, now I'm not able to configure my Windows Hello. I've again tried the Windows Update and the drivers update from HP Support Assistant. Will HP or Microsoft do anything about this? I'm attaching a screenshot for further reference.