• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎01-11-2018 04:52 PM - edited ‎01-14-2018 03:31 PM

HP Recommended
Product: pavilion 550-330
Operating System: Microsoft Windows 10 (64-bit)

I have found numerous people had this problem. Some found fixes. I have not. Everything worked fine until a few days ago. I have tried so many fixes. None worked. Update and rollback of drivers. Uninstall/reinstall. Disable/enable. Bios default settings and update. Removing recent updates. Hardware Diagnostics UEFI tests (which passed). Speaker and headphone tests on other systems. Nothing has worked. The properties on all of the devices and drivers are showing as working properly. Still no sound and the little red 'x' on my speaker icon. The only thing I can't do is go back to a restore point because I don't have any. I am using a aftermarket backup program that is now not cooperating. I thought I would just ask here before I do a system recovery.   Thank you.

 

I have still been working on this for two days now with no success. Does anyone have an answer? I even tried installing a external usb sound device. Still got that red 'x' and 'no speakers plugged in'.  The device manager tells me everything is working fine. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.