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‎01-25-2018 07:35 AM

HP Recommended

My HP Bluetooth mouse will no longer connect no my HP Envy 15. 

I have tried deleting it and re-installing but it is not being recognised.

I am unsure whether this is due to the update to Windows 10 as it stopped working after the latest release.

The batteries are fine and it still trying to connect but it is still unable to find the mouse?

Any help would be very much appreciated.

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