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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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01-25-2018 08:29 AM
Re-asking this question which was asked some months ago, with no response... anyone? Thanks!
New DesignJet T730. Prints fine, speedier than our old 500, which is all great.
However, when the roll of paper runs out, the plotter defaults back to sheet feed, rather than asking for the next roll of paper to continue plotting. Only options are to watch that awesome little video on how to open the paper door or choose "X", which cancels the next plot in the queue. Sometimes you can quickly hit "cancel" as it looks for the sheet of paper, and force it to wait for a roll instead - but usually the remainder of your sheets have to be re-sent.
The old 500 was smarter than that - if it ran out of paper mid-plot, it would understand that you probably wanted a full copy of the sheet it only plotted half of - and then continue with the remainder of the jobs in the queue.
Any way to default to roll-only, and only turn to the sheet feed if we tell it to? When the queue has 30 plots in it, and the roll runs out, we want the plotter to remember where we are, and continue from there....
If not, HP this seems like a big oversight in the programming of this device. Please fix it with an update!!