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‎01-29-2018 04:15 PM

HP Recommended
Product: MFP M477fnw
Operating System: macOS 10.12 Sierra

Hi,

 

I am having a major issue! I've changed nothing at all about my computer, printer, etc., but all of a sudden my color laserjet pro MFP M177fw won't print! It says that it's printing, and things in the queue, but that's it. Nothing happens. 

 

If I print a test page from the printer itself it'll print, but my computer can't do it. The wireless is working fine, and I ran a diagnostic test and it said everything passed. I ran the troubleshooter from my computer and it said it there were no detectable problems. 

 

Please help. 

 

Thanks 

Heather 

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